FAQs

  • Q1 What is a JR Kyushu Rail Pass?

    A1

    Click the following link for information on the JR Kyushu Rail Pass:
    https://www.jrkyushu.co.jp/english/railpass.html
    Access the following link for information on the Japan Rail Pass:
    http://www.japanrailpass.net/

  • Q2 Where can I purchase JR tickets?

    A2

    For details, click here.

  • Q3 Can I use a credit card to purchase JR tickets?

    A3

    Yes, you can uses the following credit cards:
    JCB, VISA, UC, DC, UFJ, MasterCard, Diners Club, Nicos, American Express, Saison and AEON

  • Q4 Please let me know the ticket prices for children.

    A4

    For child fares, click here.

  • Q5 When can I reserve a seat?

    A5

    For details, click here.

  • Q6 Are JR tickets changeable?

    A6

    For details, click here.

  • Q7 Are JR tickets refundable?

    A7

    For details, click here.

  • Q8 How late are ticketing counters open?

    A8

    The following pages provide the business hours of major stations.

  • Q9 Are coin-operated lockers available at JR stations?

    A9

    For details, click here.

  • Q10 Is there space for suitcases on JR Kyushu trains?

    A10

    It dependes on the train. Please refer to the following chart:

    Major trains of JR Kyushu

    Name of train Space availability
    800 Series Shinkansen
    700 Series Shinkansen
    ×
    Limited Express Yufuin no Mori (No. 1, 5, 2, 6)
    Limited Express Yufuin no Mori (No. 3, 4) ×
    Limited Express Yufu ×
    Limited Express Aso Boy! ×
    Limited Express A-TRAIN ×
    Limited Express Huis Ten Bosch ×
    Limited Express Kamome ○*1
    Limited Express Midori ○*2
    Limited Express Sonic ○*3
    Kyushu Odan Tokkyu ×
    SL Hitoyoshi ×
    Limited Express KAWASEMI YAMASEMI
    Isaburo / Shinpei ×
    Limited Express Hayato no Kaze ×
    Limited Express Ibusuki no Tamatebako ×
    Limited Express Umisachi-Yamasachi ×
    Local trains, rapid-transit trains ×

    *1: There is no space for suitecases on No. 105, 107, 100 and 108.

    *2: There is no space for suitecases on No. 29, 31, 4 and 6.

    *3: Space for suitecases may not be available depending on train configuration.